Privacy Policy

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Privacy Policy
Effective Date: 01/05/2025

1. Who We Are
Pinnacle Funding Solutions ("we", "our", or "us") is a commercial finance brokerage based in the United Kingdom. We help businesses access funding solutions including invoice finance and commercial loans.

Our website address is: www.pinnacle-funding.co.uk

2. What This Policy Covers
This privacy policy outlines how we collect, use, store, and protect your personal information when you visit our website, contact us, or engage our services.

3. What Information We Collect
We may collect and process the following types of personal data:

• Name, business name, and contact details (email, phone, address)
   
• Financial and company information (e.g., turnover, outstanding invoices)
   
• Any information you provide via forms or communications with us
   
• Website usage data via cookies or analytics tools
   

4. How We Use Your Information
We use your information to:

• Respond to enquiries and provide our funding services
   
• Assess funding eligibility and liaise with lenders on your behalf
   
• Improve our website, services, and client experience
   
• Send relevant updates or marketing communications (only if you’ve opted in)
   

5. Legal Basis for Processing
We process your data under the following legal bases:

• Contractual necessity: to provide a service you’ve requested
   
• Legitimate interests: to improve our services or maintain communication
   
• Consent: for optional marketing communications
   

6. Sharing Your Data
We only share your data with:

• Lenders and financial institutions relevant to your enquiry
   
• Our professional service providers (e.g. legal, IT)
   
• Regulators or legal authorities if required by law
   

We do not sell or rent your data to third parties.

7. How We Store and Protect Your Data
Your data is securely stored and access is limited to authorised personnel. We use appropriate technical and organisational measures to protect your personal information.

8. How Long We Keep Your Data
We retain your data only for as long as necessary:

• To fulfil our contractual obligations
   
• To comply with legal or regulatory requirements
   
• For a reasonable period for recordkeeping and client service
   

9. Your Data Rights
Under UK GDPR, you have the right to:

• Access the data we hold about you
   
• Request correction of incorrect or incomplete data
   
• Request deletion of your data (in certain cases)
   
• Object to or restrict processing
   
• Withdraw consent (if applicable)
   

To exercise your rights, email us at: hello@pinnacle-funding.co.uk

10. Cookies and Website Analytics
We use cookies to enhance your browsing experience and analyse traffic to our site. You can manage or disable cookies through your browser settings. For more detail, see our [Cookie Policy].

11. Contact Us
If you have questions or concerns about this privacy policy or your data, please contact:

Pinnacle Funding Solutions
24 Park Green, Macclesfield, SK11 7NA
Email: hello@pinnacle-funding.co.uk

12. Updates to This Policy
We may update this policy from time to time. The latest version will always be available on our website.